Job Title: Relationship Manager / Account Manager - Cartrack
Job Description:
Cartrack is on the lookout for a dedicated Relationship Manager / Account Manager to join our dynamic team. This role is crucial in maintaining and enhancing our relationships with existing customers, ensuring they receive the highest level of service and support. As a key member of the Cartrack team, you will play a vital role in customer onboarding and retention contributing to the overall success of our business.
Key Responsibilities:
Cartrack offers a dynamic work environment where your efforts will directly contribute to the company's growth and success. We are committed to fostering a culture of innovation, collaboration, and personal development. If you are a motivated individual with a track record of enhancing customer relationships, we would love to hear from you.
Join us at Cartrack, and be part of a team that’s driving the future of fleet management and vehicle tracking solutions.
We are seeking a highly motivated and customer-focused Customer Onboarding Specialist to join our Cartrack team. As an integral part of our customer success and operations team, you will play a crucial role in ensuring a seamless and efficient onboarding experience for our new customers. You will work closely with our scheduling manager, installation technicians, sales team, and trainers to ensure that all aspects of our vehicle tracking service meet the specific needs of each customer. From the initial setup, hardware installation, to the final handover, you will ensure that every feature and configuration is tailored to enhance our customers' experience with Cartrack's platform.
Ideal Candidate:
Job Title: Account Manager & Fuel Card Sales Consultant
We are on the lookout for a proactive and versatile Account Manager - Fuel Card Sales Consultant to drive the adoption and sales of our fuel card product. This hybrid role blends the dynamic arenas of sales and account management, requiring a candidate skilled in nurturing existing relationships while aggressively pursuing new business opportunities. The successful candidate will play a pivotal role in the complete lifecycle management of the fuel card service, encompassing sales activities, administrative oversight, and exceptional customer service.
Please Note:
After completing this form, you'll be directed to fill out the RUC setup form. Please ensure you complete and submit it as well.
If you wish to cancel tracking on a vehicle, a removal fee of $50(ex GST) per unit will be applied. If you have purchased the tracking unit outright and opt to retain it, you are free to do so. Our technicians will oversee the removal process and provide you with the tracking unit if you decide to keep it.
In instances involving rental units, if the vehicle has been in an accident leading to damage to the unit, the removal fee will be waived. However, a replacement fee will be charged for the loss of the unit: $200 (ex GST) for a Powered GPS Tracking Unit or $600 (ex GST) for a Smart Camera unit.
Hardware Protection Plan
For peace of mind, consider enrolling in our Hardware Protection Plan on your hardware rental unit. This plan offers you the opportunity to avoid replacement fees for your tracking or camera unit in the unfortunate event of vehicle-related damage where the unit cannot be recovered.
A dedicated sales representative will be in touch during the trial to provide assistance, respond to any queries, and support the Client to maximize the trial's benefits.
For questions or additional information about the trial or product features, please contact Cartrack New Zealand Ltd. at Level 4, 205 Wairau Road, Wairau Valley, Auckland 0627, email solutions@cartrack.co.nz, or call our Office at (09) 444 1244.
You can view/download the Cartrack Privacy Policy by clicking on the link below:
Cartrack Privacy Policy
Your form entry has been saved and a unique link has been created which you can access to resume this form.
Enter your email address to receive the link via email. Alternatively, you can copy and save the link below.
Please note, this link should not be shared and will expire in 30 days, afterwards your form entry will be deleted.