Reliable Support – Wherever, Whenever
Cartrack Roadside Assistance offers unmatched peace of mind for any unexpected road challenges. Whether it’s a flat tyre, a breakdown, or any other issue, our service ensures help is always close at hand. By combining advanced telematics with expert roadside assistance, we guarantee you’re never left stranded. And for just $5 per month added to your existing vehicle tracking subscription, you can enjoy this essential service, keeping you safe and supported on every journey.
Why Choose Cartrack’s Roadside Assistance?
A First in New Zealand
Cartrack proudly stands as the only telematics provider in New Zealand to offer fully integrated roadside assistance. This means seamless support for both vehicle tracking and roadside emergencies, all in one platform.
Partnering with Experts
In collaboration with NZRA, we bring over 20 years of expertise and a network of more than 2,500 service providers to deliver top-notch roadside assistance and accident management services.
Comprehensive Nationwide Coverage
Wherever you are, we’ve got you covered—24 hours a day, 7 days a week, 365 days a year—so you can drive with confidence and peace of mind.
Fast and Reliable Assistance
Our tiered, priority-ranked service provider network ensures rapid response times, with an average wait of just 30-45 minutes, getting you back on the road as quickly as possible.
Integration with Cartrack
With the Cartrack app, requesting assistance is stress-free. The Roadside Assist button automatically sends all relevant vehicle data, including your precise location, directly to NZRA. This seamless integration ensures help reaches you faster than ever.
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- Mobile Assist Button
- 24/7 Roadside Service
- Technical Advice
- Lockout Assistance
- Battery Services
- Breakdown Towing
- Flat Tyre Services
- Accident Assistance
- Emergency Fuel
- Nationwide Cover
- Subscription Cost: $5 per month, in addition to your regular Cartrack vehicle tracking subscription.
- Maximum Entitlements: 6 callouts per policy term.
- Additional Call Outs: Available at the member’s expense.
- Policy Capped Limit Per Event: Includes initial towing to the nearest repairer or place of safety.
- No Carry Over: Unused callouts do not carry over after the policy term ends.
- Specific Service Requests: Services outside the policy scope will be at your expense, with prepayment required before dispatch.