Service Change Request

Cartrack Change Request Form

We get it—sometimes you need to reassess your subscriptions. But before you hit that cancel button, let’s take a moment to remind you of the incredible offers we have!

Our service isn’t just another expense; it’s a toolkit designed to save you time, money, and stress while keeping you on the road with confidence. Here’s what you’d be leaving behind:

  • 12c Per Litre Discounts on Fuel: Say goodbye to high fuel prices and hello to exclusive discounts at the pump. 
  • Roadside Assistance You Can Count On: Flat tire? Dead battery? Unexpected breakdown? Our 24/7 roadside assistance has your back, ensuring you’re never stranded. Without us, you’d be left scrambling for help when you need it most.
  • Auto-RUC: Road User Charges can be a headache—unless you’re with us. We automate the process, so you stay compliant without the hassle. Canceling means going back to manual calculations and paperwork or worse, paying more for the same servise!
  • Dash Cameras for Peace of Mind: Protect yourself and your vehicle with our cutting-edge dash cameras. 
  • Exclusive Perks You Won’t Get Anywhere Else: From streamlined expense tracking to priority customer support, we’re constantly adding value to make your life easier. Stick with us, and you’ll keep unlocking benefits tailored just for you.

We’re more than a subscription—we’re your partner on the road. Canceling means losing out on savings, convenience, and peace of mind that you won’t find in one package anywhere else.

Want to learn more about these features? Reach out to our team—we’d love to chat and find a way to make this work for you. Let’s keep rolling together!

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Vehicle Cancellation
Address for Removal

Hardware Removal Cost

As part of the cancellation process, please be advised that Cartrack NZ requires the removal of tracking units from your vehicles once your subscription has ended. A removal fee of $50(ex GST) per unit will be applied. If you have outright purchased the tracking unit and opt to retain it, you are free to do so. Our technicians will oversee the removal process and provide you with the tracking unit if you decide to keep it.

In instances involving rental units, if the vehicle has been in an accident leading to damage to the unit, the removal fee will be waived. However, a replacement fee will be charged for the loss of the unit: $200 (ex GST) for a Powered GPS Tracking unit or $600 (ex GST) for a Smart Camera unit.

Empowering Kiwis with smarter vehicle tracking nationwide.

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